Product

44 modules.
One operating system.

Every module purpose-built for Indian paper manufacturing. From core operations to platform infrastructure.

Core Operations12 modules

Sales & Order Management

Sales

Complete order-to-cash cycle for paper mills — inquiry capture, multi-version quotations, sales orders with ATP, delivery challans, e-invoicing, payment receipts, returns, and credit notes. GST and FEMA compliant by default.

Procurement & Vendor Management

Procurement

MRP-driven auto-requisitions, RFQ email bridge for instant supplier quotes, scorecards, 3-way match (PO ↔ GRN ↔ AP Invoice), MSME compliance, and reverse-charge mechanism — all configurable per company.

Production Planning & Execution

Production

Complete paper mill manufacturing — MPS/MRP/CRP planning, Gantt scheduling with grade-change optimization, work order lifecycle, shop floor execution, reel tracking, OEE analytics, lab QC, downtime management, and what-if scenario analysis. Purpose-built for paper mill operations.

Stock Preparation

Stock Prep

Manage pulping, refining, blending, chemical dosing, chest level control, consistency, and stuff prep — the critical upstream operation that determines paper quality before it ever hits the wire.

Deckle Optimizer

Proprietary three-tier optimization engine for paper mill slitting plans. From reactive mid-shift adjustments (<2s) to fully optimal daily plans with 180+ constraints (≤5 min). Saves mills ₹100K+ per month.

Converting & Finishing

Converting

Reel slitting, sheet cutting, ream packing, carton management, and finishing operations — the downstream value-add steps that turn jumbo reels into ready-to-ship customer SKUs.

Broke Management

Broke Mgmt

Promoted from sub-feature to dedicated module — broke (paper waste) tracking, classification, root-cause analysis, repulping recovery, and Pareto analytics to systematically reduce waste at every stage.

Inventory & Batch Management

Inventory

From goods receipt to finished reel — full lot traceability with FEFO allocation, reel serial numbering, multi-warehouse, QC holds, sampling plans, cycle counts, recall management, and consignment stock.

Quality Control

QC

Standalone quality control system — quality plans, incoming/in-process/final inspection, paper-specific tests (GSM, brightness, moisture, opacity, tensile), NCR with root cause analysis, CAPA workflow, LIMS integration, and Certificate of Analysis generation.

Machine Maintenance

Maintenance

Complete asset and maintenance management — preventive maintenance schedules, breakdown logging, spare parts tracking, MTBF/MTTR analytics, condition-based predictive triggers from SCADA, and mobile work order management for technicians.

Lab & Test Master

Lab Master

Laboratory master data for quality control — test procedures, equipment master, calibration schedules, sampling plans, acceptance criteria. The reference Quality module uses to validate every batch.

Recipe Development & R&D

Recipe Dev

Paper grade recipe library with trial management, version control, test batches, customer approval workflow, and commercial release. The R&D-to-production pipeline for new product introductions.

Customer Experience4 modules

Customer Relationship Management

CRM

Sales pipeline, opportunity tracking, account management, contact management, activity logging, win-loss analysis. The customer-360 hub that sales reps live in.

Customer Service & Helpdesk

Helpdesk

Ticket-based customer support with SLA tracking, knowledge base, customer portal, satisfaction surveys. Complaint resolution that closes the loop instead of letting issues fester.

Marketing Automation

Marketing

Campaign management, lead nurturing, audience segmentation, email sequences, content personalization, ROI tracking. The marketing engine that runs alongside CRM.

Field Service Management

Field Service

Technician scheduling, route optimization, on-site work orders, mobile completion, customer signature capture. For mill OEMs, service providers, and after-sales operations.

Finance & People2 modules

Finance & GST Compliance

Finance

GSTR-1/3B auto-filing, ITC ledger, TDS/TCS/RCM auto-deductions, FEMA tracking, LC management, forex revaluation, cost accounting per machine and grade, and trade finance — all built for Indian paper manufacturing.

HR & Payroll

HR

Multi-shift mill workforce management with gap compliance, bulk attendance, complete Indian statutory payroll (PF, ESI, PT, LWF, TDS, gratuity), Form 16 generation, separation workflow, and ESS/MSS portals.

Master Data & Documents7 modules

Party Management

Party

Master data for 11 party types — customers, suppliers, transporters, banks, agents, brokers — with multi-address, multi-contact, multi-bank, certifications with expiry alerts, credit terms, MSME registration, and bulk import.

Product Catalog

Master data for every product, grade, BOM, customer specification, and finish type the mill produces. The reference every other module pulls from — Sales for quoting, Production for BOM explosion, Inventory for batch creation, Quality for spec validation.

Pricing & Rate Master

Pricing

Centralized pricing engine — base price lists, customer-specific rates, volume tiers, promotional pricing, FX-aware export pricing. Quote in seconds, defend margin every time.

Lookups & Reference Data

Lookups

The quiet workhorse master — HSN codes, GST rates, TDS sections, countries, states, currencies, UOMs, payment terms, transport modes. The single source for every dropdown, every lookup, every reference in every module.

Number Series Master

Number Series

Configurable numbering for every document type — invoice prefixes per fiscal year, PO sequences per branch, GRN numbers per warehouse, SO numbers per business unit. Statutory-compliant, gap-free, audit-ready.

Document Management

Documents

Centralized document storage with version control, folder structures, role-based access, digital signatures, PDF generation, OCR-based classification, retention policies, archival workflow, and deep linking to transactions (PO, invoice, CoA).

Engineering Change Management

ECM

Engineering Change Request workflow with impact analysis across BOMs, recipes, customer specs, in-flight production. Approval routing, version control, effective dating. The right way to change product definitions.

Intelligence & Automation7 modules

AI & Analytics

AI

Natural language chat across all 44 modules, AI-powered bulk actions with human-in-the-loop preview, 50+ predictive analytics (cash flow, demand forecasting, anomaly detection), and a 5-phase analytics roadmap.

Automations & Workflow Engine

Automations

Low-code visual workflow designer with RPA capabilities — drag-and-drop builder, conditional logic, parallel execution, triggers (time, event, manual), 50+ pre-built templates for paper industry (P2P, O2C, hire-to-retire), SLA monitoring, and AI-assisted optimization.

Approvals Engine

Approvals

Standalone workflow engine for every approval — purchase orders, sales orders, leave, expenses, journal entries, price overrides. Dynamic routing by amount, type, department. SLA-tracked, escalation-enabled, audit-logged.

RPA / Bot Orchestration

RPA

Robotic Process Automation — software bots that perform repetitive tasks across legacy systems, web portals, and Excel. OCR-driven data extraction, screen scraping, form filling, scheduled batch operations.

Voice Interface

Voice

Speech-to-text and voice commands for shop floor workflows — log production entries, mark quality results, capture breakdown observations, request approvals. When hands are gloved and screens are far.

Document Intelligence

Doc Intel

OCR + AI entity extraction + semantic search across every document in the system. Inbound invoices, supplier docs, contracts, certificates — all become structured, searchable, actionable data.

Mobile Companion Apps

Mobile

Native iOS and Android companion apps with offline-first sync — for the workflows that need to happen on the shop floor, in the field, or on the road. Not a replacement for the full web platform, but a focused tool for production entries, quality testing, attendance, approvals, GPS tracking, and live updates where mobility matters.

Platform & Industry 4.012 modules

Organization Administration

Administration

Centralized configuration for multi-company, multi-plant operations. Manage companies, branches, departments, cost centers, fiscal periods, feature toggles, integrations, document templates, and regulatory profiles — all without code changes.

Security & Access Control

RBAC

Enterprise authentication and authorization — SSO/LDAP/MFA, role-based + attribute-based access control, row-level security, granular permissions per module/action/field, encrypted token rotation, and complete audit trail per Aadhaar Act §29 and IT Act §43A.

Audit & Compliance

Audit

Centralized audit trail across every module, every action, every state transition. Compliance calendar tracking regulatory filings. Statutory return tracker. Evidence exports ready for SOC 2, ISO 27001, GST, Aadhaar Act, GDPR audits.

Email Hub & Communication

Email Hub

Centralized communication hub for transactional emails, batch campaigns, customer statements, supplier acknowledgements, and approval notifications. Templates with Handlebars personalization, multi-channel routing (Email/SMS/WhatsApp/Push), and bounce handling.

Notifications, Alerts & Escalations

Notifications

Intelligent alerting engine — stock-level alerts, quality deviations, approval deadlines, downtime alarms, and ML-based predictive warnings. Auto-escalation with hierarchical routing, frequency capping, and self-learning prioritization.

Monitoring & System Health

Monitoring

Real-time monitoring of system health — API response times, database performance, memory/CPU, queue depth, error rates, frontend Core Web Vitals, and SLA breach detection. Predictive capacity warnings + auto-remediation hooks.

Project Management

Projects

Project planning and execution with Work Breakdown Structure (WBS), Gantt charts, resource allocation, milestone tracking, risk management, change orders, and ROI tracking. Paper mill-specific templates for new machine installation, expansion, and CAPEX projects.

Business Profile & Setup

Business Profile

Guided onboarding wizard that captures your mill's profile, machine setup, shift patterns, regulatory framework, and operating preferences — then auto-configures the right modules, settings, and templates. From contract to first transaction in 2 weeks.

IoT Device Management

IoT

Centralized IoT device fleet management — sensor registration, firmware updates, telemetry ingestion, alerting, and the foundation for predictive maintenance and digital twin.

Digital Twin

3D models of machines and processes, real-time sync with physical mill via IoT, simulation for what-if analysis, AR-assisted maintenance. The mill's digital mirror.

Sustainability & ESG

Sustainability

Carbon footprint tracking, water consumption, waste streams, energy intensity, sustainability certifications, ESG reporting per BRSR/GRI standards. The reporting layer customers + investors now expect.

Edge Computing

Edge

Edge gateways that run analytics locally on the shop floor — predictive maintenance models, quality outliers, control loops. Offline-capable; sync with cloud when connected.

44 modules.One operating system.