Every customer.
Every touchpoint.
Sales pipeline, opportunity tracking, account management, contact management, activity logging, win-loss analysis. The customer-360 hub that sales reps live in.
360°
customer view
Pipeline
tracked
Activity
logged
Win-loss
analyzed
How It Works
Pipeline Flow
Pipeline Management
Every opportunity. Every stage.
Visual sales pipeline with stages (Lead → Qualified → Proposal → Negotiation → Won/Lost). Drag-drop progression; weighted forecast; per-rep targets.
- Visual Kanban pipeline
- Customizable stages per business
- Weighted revenue forecast
- Per-rep + per-territory targets
- Forecast accuracy tracking
- Stalled-deal alerts
Activity Logging
Calls, emails, visits, samples.
Log every customer interaction — calls, emails, on-site visits, sample dispatches, complaint resolution. Complete customer history in one timeline.
- Calls, emails, meetings logged
- Sample dispatch tracking
- Complaint history
- Email integration with auto-log
- Mobile log-on-the-go
- Per-rep activity dashboard
Account 360
One screen. Everything.
Single screen view of customer — orders, invoices, payments, complaints, samples, contacts, credit, activity history. No more 'let me find that file'.
- Order + invoice + payment history
- Complaints + resolutions
- Sample dispatch history
- Multi-contact per account
- Credit + payment behavior
- Activity timeline
Every Feature
Complete capability matrix.
Click any capability to drill in.
Integrations
Works with everything else.
Every CRM action flows into the other modules — no manual data re-entry, no reconciliation pain.
CRM→Sales
Won deal → SO
Auto-create sales order
CRM→Party
Account master sync
Single customer record
CRM→Email Hub
Email log → activity
Auto-track communications
CRM→AI
Lead scoring
Prioritize hot leads
Ready to modernize your mill?
See Papyrus BPApp
in your mill.
Book a personalized demo. We'll walk through every module relevant to your operation — from Deckle optimization to GSTR-3B compliance.