From contract to
go-live in 12 weeks.
Structured onboarding with dedicated support. No consultants needed, no big SI bills.
5-Phase Process
A proven path to production.
Every implementation follows the same disciplined process. No surprises, no scope creep.
Discovery & Scoping
Week 1–2Activities
- Module selection workshop
- Current process documentation
- Data audit
- Integration planning
Deliverables
- Signed scope document
- Module list confirmed
- Go-live date confirmed
Configuration
Week 3–6Activities
- Master data setup (customers, vendors, products, machines)
- Module configuration
- Workflow rules
- GST setup
Deliverables
- Configured system in staging
- Test data loaded
Training
Week 7–9Activities
- Role-based training sessions (Finance team, Production team, Management)
- Train-the-trainer for super users
Deliverables
- Team trained and certified
- User acceptance testing complete
Parallel Run
Week 10–11Activities
- Run both old and new systems in parallel
- Data validation
- Reconciliation checks
- Issue resolution
Deliverables
- Sign-off on data accuracy
- Cutover plan approved
Go-Live & Hypercare
Week 12+Activities
- Production go-live
- Dedicated support for first 4 weeks
- Weekly check-ins
- Performance monitoring
Deliverables
- Live on BPApp
- Hypercare period complete
- Transition to standard support
Everything You Need
What's included.
Implementation is not just software delivery — it is everything needed to make your team confident and your mill live.
Dedicated Implementation Manager
Single point of contact throughout the project. No handoffs, no confusion.
Data Migration
Migration from Tally, Excel, or legacy ERP with validation before go-live.
Role-Based Training
Finance, production, management, and IT teams trained separately on what they need.
Configuration & Setup
All module configuration done by our team — not outsourced to an SI.
Go-Live Support
4-week hypercare with daily check-ins after you go live.
Documentation
Customized user manuals tailored to your mill's specific configuration.
Post Go-Live
Support after go-live.
Two support tiers. Both cover you — one is for mills that want peace of mind around the clock.
Standard Support
Standard
- Email + ticket system
- 8am–6pm IST coverage
- < 24hr response time
- Monthly status reports
Premium Support
Premium
- Phone + WhatsApp + email
- 24×7 coverage for critical issues
- < 2hr response time
- Quarterly business reviews
Ready to start?
12 weeks to go-live.
Every day you delay is a day your competitors have better data. Let's set a go-live date.
Ready to modernize your mill?
See Papyrus BPApp
in your mill.
Book a personalized demo. We'll walk through every module relevant to your operation — from Deckle optimization to GSTR-3B compliance.