Sales & Order Management
Sales & Order Management

From inquiry to invoice.
In one connected flow.

Complete order-to-cash cycle for paper mills — inquiry capture, multi-version quotations, sales orders with ATP, delivery challans, e-invoicing, payment receipts, returns, and credit notes. GST and FEMA compliant by default.

9

order types

11

doc statuses

100%

GSTR-1 ready

180+

API endpoints

How It Works

Sales Order State Machine

DRAFTcreate
SUBMITTEDsubmit
APPROVEDapprove
CONFIRMEDATP check
IN_PRODUCTIONproduce
DISPATCHEDtransporter
DELIVEREDPOD
INVOICEDGST IRN
CLOSEDpaid

Order-to-Cash Document Flow

Inquiry

lead scoring

Quotation

versioned

Sales Order

ATP

Delivery Challan

e-Way bill

Invoice

IRN

Payment

TDS

Credit Note

if return

Inquiry & Quotation
Inquiry & Quotation

Inquiry & Quotation

Capture leads. Price intelligently.

Track inquiries with lead scoring, generate versioned quotations with cost breakdown and margin analysis, run revisions, and convert to sales orders with full audit trail.

  • Lead scoring with source conversion analytics
  • Versioned quotations with diff & rollback
  • Real-time cost engine + margin validation
  • Approval workflow with price override gates
  • Win/loss analysis with competitor intelligence
  • Validity extension and bulk expiry management
Sales Order Lifecycle
Sales Order Lifecycle

Sales Order Lifecycle

ATP-checked. Credit-validated. Auditable.

Manage 9 order types — Standard, Rush, Export, Sample, Standing, Reel, Sheet, Conversion, and Toll Manufacturing — each with credit checks, batch allocation, and configurable approval matrix.

  • Available-to-Promise (ATP) check on confirm
  • Automatic batch determination + manual override
  • Credit limit & exposure validation
  • Hold/resume workflow with reasons
  • Multi-stage approval matrix per order type
  • Real-time order incompletion validation
Dispatch Control Tower
Dispatch Control Tower

Dispatch Control Tower

Mill floor to vehicle gate, tracked.

Real-time dispatch dashboard with transporter assignment, pick lists, loading gate management, weighbridge integration, and POD capture.

  • Live dispatch queue with priority routing
  • Bulk transporter assignment for queue clearing
  • Pick list generation + confirmation workflow
  • Loading gate in/out + weighbridge reconciliation
  • POD capture with photo + signature
  • Vehicle tracking with delivery ETAs
Invoicing & E-Invoice
Invoicing & E-Invoice

Invoicing & E-Invoice

GST-ready invoices. IRN-generated. Always.

Create invoices from sales orders or delivery challans with full GST compliance, auto IRN generation via NIC portal, GSTR-1 auto-population, e-Way bills, and amendment tracking.

  • DC-to-Invoice batch conversion
  • IRN generation with NIC portal health check
  • Auto-populate GSTR-1 schedule rules
  • E-Way Bill generation from invoice/DC
  • Amendment cycle (cancel + new IRN)
  • Multi-copy PDF with QR + envelope rendering
Receivables & Collections
Receivables & Collections

Receivables & Collections

Get paid. On time. Automatically.

Payment receipts with PDC tracking, multi-invoice application, TDS deductions, aging analysis, dunning workflows, dispute management, and bad-debt write-offs.

  • Multi-instrument payments (NEFT/RTGS/IMPS/UPI/Cheque/LC)
  • Post-dated cheque register with bounce handling
  • TDS auto-deduction with certificate tracking
  • Aging analysis with dunning escalation
  • Interest auto-calculation + debit note generation
  • Write-off workflow with approval
Export & Trade
Export & Trade

Export & Trade

Built for exporters.

Full export documentation pipeline — shipping bills, LCs, FTA claims (CEPA, RCEP), high-sea sales, eBRC, Bill of Entry — with FEMA-compliant forex tracking.

  • Shipping Bills with NIC integration
  • LC management with FEMA tracking
  • FTA/RoDTEP credit claims
  • eBRC (Electronic Bank Realisation Certificate)
  • Bill of Entry for import customs
  • Forex revaluation + gain/loss accounting

Every Feature

Complete capability matrix.

Click any capability to drill in.

Preview — available on requestRoadmap — planned within 12 months
Drill in

Quotation Versioning

Every quotation revision is captured automatically with a side-by-side diff showing what changed — price, quantity, terms, validity. Roll back to any version with one click. Essential when customers negotiate over multiple rounds.

Drill in

Order Approval Matrix

Configurable multi-tier approval rules by order type, customer, amount, or margin. Orders auto-route to the right approver; nothing slips through without sign-off. Track SLA breaches and escalations from one queue.

Drill in

Dispatch Control Tower

Single live view of every order ready to dispatch, with transporter assignment, pick lists, gate in/out, and weighbridge reconciliation. Bulk-assign vehicles and clear the queue in minutes instead of hours.

Drill in

E-Invoice & IRN

Generate IRN on the NIC portal the moment an invoice is finalized. Auto-populate GSTR-1 schedule, embed QR codes on PDFs, and handle amendments through the cancel-and-reissue cycle. Built for the 30-day IRN window.

Drill in

Returns & Credit Notes

End-to-end return flow — submit, approve, receive, inspect, restock — with credit note auto-issued on completion. Returns tie back to the originating invoice so margins and GSTR-1 reconcile cleanly.

Drill in

Lead Scoring

Score every inquiry by source, customer value, and conversion history. Sales reps focus on high-probability leads first; managers see source ROI and win-loss patterns. Tunable weighting per business profile.

Drill in

Cost & Margin Engine

Live costing breakdown for every quotation line — material, conversion, overhead, freight, tax. Hard-stop on margin floor violations with override-approval workflow. Quote confidently without spreadsheet round-trips.

Drill in

Export Documentation

Generate shipping bills, packing lists, LC drafts, FTA/RoDTEP claim files, eBRC reconciliations, and Bill of Entry from order data. One source of truth for customs, shipping line, and bank documentation.

Drill in

Multi-currency

Quote, invoice, and receive in any currency with auto-revaluation on FX rate changes. FEMA-compliant accounting for export proceeds with forex gain/loss posted to the right GL accounts automatically.

Integrations

Works with everything else.

Every Sales action flows into the other modules — no manual data re-entry, no reconciliation pain.

SalesInventory

Order CONFIRMED → batch allocation

Reserve batches via FEFO

SalesProduction

Order CONFIRMED → work order trigger

MPS/MRP plan if make-to-order

SalesFinance

Invoice FINALIZED → AR posting

GL receivable + revenue recognition

SalesFinance

E-Invoice → GSTR-1 schedule

Auto-populate filing register

SalesParty

Order create → credit check

Validate limit + exposure

SalesEmail Hub

Status change → notification

Customer auto-email per workflow

Paper mill

Ready to modernize your mill?

See Papyrus BPApp
in your mill.

Book a personalized demo. We'll walk through every module relevant to your operation — from Deckle optimization to GSTR-3B compliance.

FAQ

Sales — common questions

Quotation with grade/GSM/width grid?+

Yes. Paper-specific quotation with grade × GSM × width pricing matrix, customer-specific discounts, scheme management.

Dispatch control tower for multi-customer reels?+

Yes. Multi-customer dispatch board with lorry assignment, weighbridge integration, e-way bill, gate pass — all in one screen.

Credit limit and receivables management?+

Customer-level credit limit with real-time utilization. AR aging, dunning workflows, collection alerts.

E-invoice and e-way bill auto-generation?+

Yes. Sales order → invoice → IRN with QR → e-way bill, all auto-chained. Single user action.

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