Notifications, Alerts & Escalations · Capability
Severity Levels
Five tiers — Info, Success, Warning, Error, Critical — each with its own routing rules. Critical alerts hit every channel and bypass do-not-disturb; informational stays in-app only. No alert fatigue from misclassified noise.. Part of the Notifications module — purpose-built for paper manufacturing operations and integrated with the rest of the Papyrus platform.
Process Flow
How it works.
Key Features
What you get.
Every feature is purpose-built, fully integrated, and audit-ready. No bolt-ons or compromises.
5 severity levels: Info, Warning, Error, Critical, Success
Severity-based channel routing
Five tiers — Info, Success, Warning, Error, Critical — each with its own routing rules. Critical alerts hit every channel and bypass do-not-disturb; informational stays in-app only. No alert fatigue from misclassified noise.
Audit-logged across every state transition with user, timestamp, and delta
Multi-tenant aware — scoped per company and branch
RBAC-protected with field-level access control
In the Product
How it looks.
Status
Active
Last activity 2 min ago
Today
142
↑ 12% vs yesterday
SLA
98.7%
Within target
Recent Activity
Related in Notifications
More capabilities.
Get Started
See Severity Levels in your mill.
Book a demo focused on Notifications. We'll walk through severity levels and the connected workflows.
Request a Demo