Notifications, Alerts & Escalations · Capability
Auto-Escalation
If an alert isn't acknowledged in time, route to the next tier — supervisor → manager → director → CXO. Holiday and on-call calendars respected; backup contacts on no-response. No critical event sits unattended.. Part of the Notifications module — purpose-built for paper manufacturing operations and integrated with the rest of the Papyrus platform.
Process Flow
How it works.
Key Features
What you get.
Every feature is purpose-built, fully integrated, and audit-ready. No bolt-ons or compromises.
If an alert isn't acknowledged in time, route to the next tier — supervisor → manager → director → CXO. Holiday and on-call calendars respected; backup contacts on no-response. No critical event sits unattended.
Audit-logged across every state transition with user, timestamp, and delta
Multi-tenant aware — scoped per company and branch
RBAC-protected with field-level access control
Mobile and desktop interfaces with offline capability
Notification triggers and SLA monitoring
In the Product
How it looks.
Status
Active
Last activity 2 min ago
Today
142
↑ 12% vs yesterday
SLA
98.7%
Within target
Recent Activity
Related in Notifications
More capabilities.
Get Started
See Auto-Escalation in your mill.
Book a demo focused on Notifications. We'll walk through auto-escalation and the connected workflows.
Request a Demo