Digital Twin · Capability
Remote Expert
Field tech shares AR view with remote expert who can annotate, point, and guide. Solves problems without flying in specialists.. Part of the Digital Twin module — purpose-built for paper manufacturing operations and integrated with the rest of the Papyrus platform.
Process Flow
How it works.
Key Features
What you get.
Every feature is purpose-built, fully integrated, and audit-ready. No bolt-ons or compromises.
Remote expert assist via video
Field tech shares AR view with remote expert who can annotate, point, and guide. Solves problems without flying in specialists.
Audit-logged across every state transition with user, timestamp, and delta
Multi-tenant aware — scoped per company and branch
RBAC-protected with field-level access control
Mobile and desktop interfaces with offline capability
In the Product
How it looks.
Status
Active
Last activity 2 min ago
Today
142
↑ 12% vs yesterday
SLA
98.7%
Within target
Recent Activity
Related in Digital Twin
More capabilities.
Get Started
See Remote Expert in your mill.
Book a demo focused on Digital Twin. We'll walk through remote expert and the connected workflows.
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