Customer Relationship Management · Capability
Email Integration
Outlook / Gmail integration auto-logs customer emails against the right account. No more manual logging.. Part of the CRM module — purpose-built for paper manufacturing operations and integrated with the rest of the Papyrus platform.
Process Flow
How it works.
Key Features
What you get.
Every feature is purpose-built, fully integrated, and audit-ready. No bolt-ons or compromises.
Calls, emails, meetings logged
Email integration with auto-log
Outlook / Gmail integration auto-logs customer emails against the right account. No more manual logging.
Audit-logged across every state transition with user, timestamp, and delta
Multi-tenant aware — scoped per company and branch
RBAC-protected with field-level access control
In the Product
How it looks.
Status
Active
Last activity 2 min ago
Today
142
↑ 12% vs yesterday
SLA
98.7%
Within target
Recent Activity
Related in CRM
More capabilities.
Get Started
See Email Integration in your mill.
Book a demo focused on CRM. We'll walk through email integration and the connected workflows.
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